As Carmeet Rental, our main goal is to provide the best service to our guests and ensure maximum satisfaction. We know that the satisfaction of our guests is a prerequisite for maintaining our service approach based on trust and loyalty, which we have established for 5 years.
As the Guest Relations Unit, we receive all kinds of demands, opinions and expectations of our guests regarding our company and all our services in writing, follow them up and conclude them within a maximum of 3 business days. We also look for ways to further improve the service we provide to our guests through regular surveys.
As Carmeet Rental Guest Relations Unit, our only goal is not to solve your complaints, but also to ensure "Absolute Customer Satisfaction" and not receive any complaints.
You can send us your criticisms and suggestions about your rentals and all our services through the Guest Request Form.
Our Guest Relations Management Policy
• You will be notified that your application has been received immediately after you fill out and send the request form.
• Your applications are evaluated fairly, impartially and equally.
• Your personal information is never shared with third parties for any purpose.
• To provide applicable solutions within the framework of company policies and legal procedures; We take maximum care to meet your expectations and protect your rights at all times.
• We evaluate all kinds of feedback from you to improve the quality of our services and business processes; We adopt a guest-oriented approach by aiming for the best.
